Shipping policy

hipping Policy

At Style Scouts, we are committed to delivering your pre-loved luxury bag in a safe and timely manner. Please take a moment to review our shipping policy:

1. Shipping Destinations
We currently ship to the UK and internationally. All orders are processed and dispatched from our location in Scotland.

2. Order Processing Time
Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or holidays will be processed the next business day. Once your order has been processed, you will receive an email notification with tracking details.

3. Shipping Rates
Shipping fees vary depending on the destination and the size of your order. Shipping costs will be calculated at checkout before you complete your purchase.

4. UK Shipping
For UK orders, we offer a range of shipping options, including standard and express delivery. Delivery times for standard shipping typically range from 5 to 10 business days, while express options are available for faster delivery.

5. International Shipping
We offer international shipping to a wide range of countries. Delivery times for international orders can take up to 30 business days, depending on the destination. Please note that international shipments may be subject to customs fees, import taxes, or additional charges, which are the responsibility of the customer.

6. Delivery Delays
While we aim to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, such as weather, customs, or courier delays. We appreciate your patience in these cases.

7. Lost or Damaged Shipments
We take great care in packaging and shipping your order securely. In the unlikely event that your order is lost or damaged during transit, please contact us at info@stylescoutsuk.com within 7 days of receiving your shipment. We will assist in resolving the issue and ensure your item is properly delivered or replaced if necessary.

8. Tracking Your Order
Once your order has been dispatched, we will provide you with tracking information via email. You can track your shipment through the courier’s website to stay updated on the status of your delivery.

9. Incorrect Shipping Information
Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or lost packages due to incorrect address details provided by the customer.

10. Customer Satisfaction
We want you to enjoy your purchase with us! If you have any questions about shipping or your order, feel free to contact us at info@stylescoutsuk.com.

Thank you for shopping with Style Scouts!